FAQ

Áhịá is a platform connecting customers with a curated selection of African brands. Áhịá offers a wide variety of fashion, accessories, and lifestyle products from independent designers and globally recognised brands.

To create an account, click on the “Sign Up” button on the homepage, provide your personal information, and follow the prompts to complete the registration process.

To become a member, click on “Join Our Community” and fill out the brand membership application form. Once your application is approved, you can start listing your products.

Browse through the categories or use the search bar to find the products you need. Add the items to your cart and proceed to checkout. Follow the prompts to complete your purchase.

We accept various payment methods, including credit/debit cards, PayPal, and other secure payment gateways. The available options will be displayed at checkout.

After placing an order, you will receive a confirmation email with a tracking number. You can use this number to track your order’s status through our website or the shipping carrier’s site.

Our return policy varies by brand and item. Items must be unworn, unwashed, and in their original packaging with all tags attached. For detailed return instructions, visit our Refund Policy page.

You can reach our customer support team by clicking on the “Contact Us” link on our website or emailing us at support@ahiahq.com.

Yes! You can shop across different brands and checkout in one seamless transaction.

 

We implement robust security measures to protect your personal information. For more details, please refer to our Privacy Policy.

Áhịá HQ

Shopping and Earning at ease…